Delivery Governance

This is Flomatika's take on Lean's ‘7 forms of waste’. However we have applied it to knowledge work, as opposed to manufacturing. We go through in detail the different forms and why they are important.

Here is a list of the different types of ‘views’ for you to consider. What is it that is impacting your teams, and if you could categorise and visualise, you’ll be armed with the knowledge to take action.

How is our investment across these teams being utilised across the different demands? Are they working on the right things? Or is there some factor that is pulling them into other demands?

When talking about Lead Time predictability, we’re essentially looking to see if there's a high or low variance in how long it’ll take for a delivery system to deliver on a piece of work. Let's deep dive in more detail and see what we can discover.

Running a Service Delivery Review using Flomatika. Today’s focus is on ‘Speed’. This is the delivery Lead Time from when the team starts a piece of work to when it is moved to Done. We’re also going to be looking at how the team is meeting their customer’s service level expectations (SLE).