Remove the noise: normalise various demands to see if your delivery is on track and how distribution has developed over time.
Visualise all classes of service in your delivery to see distribution, historical trends, and whether realities match expectations.
Understand exactly how your team’s time and energy is spent and how it’s performing overall.
How is your team treating standard items? Are they using the FIFO (first in, first out) principle?
How much effort is your team dedicating to high-urgency high-impact items?
Are your teams hitting their expected deadlines? Do they know the costs of delays?
How much effort is your team dedicating to maintenance work or technical debt? Is it the right proportion?
Shared benefits for both Class of Service and Demand Distribution.
Remove the clutter and make data-driven decisions at the portfolio level.
Understand when your expectations are being met and know when it’s time to intervene.
See early signs of any underlying issues impacting your teams.
Identify whether distribution is trending in the right direction, and track how it’s changed over time.
Conduct thorough analysis across past (completed work), present (WIP) and future (upcoming work) perspectives.